Privacy Policy
Last updated: May 14, 2026
1. Introduction
Retuned ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service").
2. Information We Collect
We collect information you provide directly and information about your use of our Service:
- Account Information: Name, email address, phone number, LinkedIn profile URL, location, visa status, work history, education, skills, and certifications.
- Job Application Data: Job descriptions you provide, generated resumes, cover letters, application strategies, and ATS scores.
- Usage Data: Pages visited, time spent on each page, device information, IP address, browser type, and clickstream data.
- Communication Data: Email addresses, messages, and content of any support requests.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Generate tailored resumes, cover letters, and application strategies
- Send transactional emails (account confirmation, password reset, generation notifications)
- Monitor and analyze usage trends and Service performance
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
- Respond to your requests and support inquiries
4. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your account and associated data at any time by emailing support@retuned.cv.
Upon account deletion, we will remove your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.
5. Data Security
We implement industry-standard security measures, including encryption in transit (TLS/SSL), secure password hashing (bcrypt), and httpOnly cookies for session management. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
We use the following third-party services:
- Anthropic: AI model API for generating resumes and cover letters.
- Tavily: Web search API for company research.
- Jina Reader: Web scraping service for extracting job descriptions from URLs.
These services process your data according to their own privacy policies. We recommend reviewing their policies at anthropic.com, tavily.com, and jina.ai.
7. Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us at support@retuned.cv to exercise these rights.
8. Cookies
We use cookies to maintain your session (httpOnly, secure). These cookies are essential for the Service to function and cannot be disabled. We do not use tracking cookies or third-party analytics cookies.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or by posting the updated policy on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Retuned
Email: support@retuned.cv
Address: India